Privacy Policy

Privacy Statement for HCP

This KabiCare website is made available and sponsored by Fresenius Kabi Australia Pty Limited (Fresenius Kabi) together with Fresenius Kabi SwissBioSim GmbH. It is managed and coordinated by the program coordinators, Co-Med Pty Ltd. ABN 31 125 761 757.

If you use this website, we will collect and use personal information about you. We take the protection of your personal data very seriously. We need to ensure that personal data is appropriately handled and protected. On this page you can find out what data is collected, why we collect it and how we do this.

How we collect your data

We collect your personal data in 2 ways:

• Data you actively provide yourself, by entering data in the system during the registration process or completing questionnaires and data fields on the website
• Data that is collected during your use of the website by means of cookies

What data we collect

We collect the following data about you:

1. your first and last name
2. country of residence
3. your email address
4. your APHRA number
5. your areas of expertise and your areas of professional interest as an HCP
6. your Practice address
7. your activity on the site: how long you stayed, which sites you clicked
8. your IP address, and with that your location (country and city)
9. the name of your service provider
10. the website that directed you to our site
11. your web browser type

Why we collect your data and what we do with it

We collect the above information to:

1. allow you to login into the page
2. allow you to download content and access restricted content
3. present the website optimised to the device you are using with all its functions
4. allow us to optimise our website in the future

We will not use the information as a basis for contacting you further, unless you have given us your explicit consent.

Legal basis for collecting and using your data

We collect the information if you have consented to us collecting, the data as indicated on the login page and the cookie banner. Furthermore, because we have a legitimate interest, in particular, to ensuring the proper functioning of the KabiCare Website and to improving our website services, the protection of the integrity of the Website, our system, as well as you as a user and because we are legally obliged to restrict access to the information that is provided to Healthcare professionals only.

With whom we share the data

We make use of other organisations to make the website available to you. In some cases, these organisations have access to parts or all your data to perform the tasks they are contracted to do so. The organisations that support us are:

1. Co-Med Pty Ltd, Suite C7, Level 1, Viking Building, 30 – 36 O’Dea Avenue Waterloo NSW 2017.
2. JHL Digital, Level 5, Eden Park Drive, Macquarie Park North Ryde NSW 2113.

We do not share the information with other organisations, unless legally required to do so.

How long we retain your data

We store your data for different periods:

• All Cookie data is stored until the session closes: see our cookie statement
• Your data contained within your user profile is stored for one year after your last login. Following 11 months of inactivity, you will be notified via email that your user profile will be deleted in one month if your account is not accessed. All data related to you will be deleted from the KabiCare CRM

Alternatively, we store the data until requested. You may opt out at any time via email or phone.

Your rights and how you can contact us

We will process your Personally Identifiable Information (PII)-Personal Information where necessary to comply with our obligations under local data protection laws and regulations.

If we intend to use your Personal Information that we have collected for a different purpose other than the purpose disclosed to you, we will provide you with information about the secondary purpose and with any other information necessary to ensure fair and transparent processing prior to such use.

You have the following rights with regard to the Personal Information we control about you, subject to applicable exceptions, under the local data protection laws and regulations:

• The right to request confirmation of whether Fresenius Kabi processes Personal Information relating to you, and if so, to request a copy of that Personal Information;
• The right to request that Fresenius Kabi corrects or updates your Personal Information that is inaccurate, incomplete or outdated;
• The right to request that Fresenius Kabi delete your Personal Information in certain circumstances provided by law;
• The right to request that Fresenius Kabi restrict the use of your Personal Information in certain circumstances, such as while Fresenius Kabi considers another request that you have submitted (including a request that Fresenius Kabi make an update to your Personal Information);
• The right to request that we export your Personal Information in a usable electronic format to another company, where technically feasible;
• The right to object to processing of your Personal Information based on Fresenius Kabi’s legitimate interests at any time, upon which Fresenius Kabi will no longer process the data, unless there are compelling legitimate grounds for our processing that override the interests, rights, and freedoms of the data subject, or the processing serves the purpose of asserting, exercising, or defending legal claims; and
• The right to withdraw consent at any time, where Fresenius Kabi is processing your Personal Information based on your consent.

As a pharmaceutical and medical device company, Fresenius Kabi does not sell nor receive any form of remuneration for the transmission of your Personal Information. Where Fresenius Kabi does disclose your Personal Information to third parties, the disclosure is made for specified purposes directly related to the delivery of a needed service. Our third-party partners are not permitted to use your Personal Information in any manner other than what is necessary to fulfill the services requested.

In order to exercise your data protection rights, you may contact Fresenius Kabi by emailing us at dataprivacy-anz@fresenius-kabi.com. In order to verify your identity, we may require you to provide us with Personal Information prior to accessing any records containing Personal Information about you.

You have the right to make a complaint with your local data protection authority or our Data Protection Officer if you believe that the processing of your Personal Information infringes your rights. Our Data Protection Officer can be contacted as follows:

Fresenius Data Protection Officer
Fresenius Kabi Australia Pty Limited
Level 2, 2 Woodland Way
Mount Kuring-gai
NSW 2080
Australia
dataprivacy-anz@fresenius-kabi.com

Security and Storage

We have put in place appropriate safeguards in accordance with applicable legal requirements to provide adequate protections for your Personal information. We implement and maintain appropriate organisational, technical, and administrative security measures designed to safeguard your Personal Information against unauthorised access, destruction, loss, alteration, or misuse. We evaluate and update these measures on an ongoing basis and ensure reasonable security measures are deployed consistent with industry standards. However, no Personal Information system can be 100% secure, so we cannot guarantee the absolute security of your Personal Information.

We retain your Personal Information for as long as we have a relationship with you or for as long as legally required. When deciding how long to keep your Personal Information after our relationship with you has ended, we consider our legal and regulatory obligations and internal Personal Information management policies. For example, we may retain records to investigate or defend against potential legal claims or where required by law. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable laws and regulations.

Your information may be transferred to, stored, and processed in a country that does not provide the same level of protection for Personal Information as the laws of your home country and may be available to the government of those countries under a lawful court order made in those countries. Where Fresenius Kabi transfers personal data outside the local territory, we do so in accordance with the terms of this Privacy Policy and applicable data protection law. This may include the transfer of data in accordance with Fresenius Kabi Global’s own Binding Corporate Rules (BCRs).

Fresenius Kabi reserves the right to amend this Privacy Policy as necessary to reflect technological advancements, legal and regulatory changes and good business practices. If Fresenius Kabi changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. Fresenius Kabi will provide you with notice of changes as required under law. We encourage you to review it from time to time.

For any question you can also contact:

Level 2, 2 Woodland Way
Mount Kuring-gai
NSW 2080
Australia
Phone: 1300 732 001
Fax: 1300 304 384

Future Changes

This Privacy Statement may change from time to time in compliance with the legal requirements, for example to be compliant with new laws or to add new services. We encourage you to review it from time to time.